- No cash refunds, only exchanges.
- Refunds will only be given in the event of goods having a factory fault.
- Clearance/Sale product may not be refunded or exchanged. All clearance sales are final and will not be accepted for refunds or exchanges.
- To be eligible for a return or exchange your item must be unused and in the same condition that you received it. It must also be in the original, undamaged packaging.
- In the event of a return due to a TAPE fault, TAPE will cover full shipping fees incurred.
- To log a return/exchange click “My Account” followed by “My Orders”. Select the item that you would like to return/exchange and complete with your information. Once it has been approved by TAPE your account will be credited with store credit.
- Refunds can take up to 5 working days.
- choosing a selection results in a full page refresh
- Opens in a new window.
- Opens external website in a new window.
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