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International Delivery Info & FAQ's

SHIPPING

WHICH COUNTRIES DO YOU SHIP TO?
We ship to all countries worldwide.

HOW LONG DOES DELIVERY OF MY ORDER TAKE?
International orders take 7−21 working days to be delivered, with an average of 10 working days.

HOW LONG IS THE HANDLING TIME BEFORE MY ORDER GETS SHIPPED OFF?
Handling time 2-5 working days. You will receive your tracking number as soon as the order leaves our warehouse.

ARE SHIPMENTS INSURED?
Yes. We insure ALL shipments to every location to avoid disappointment and cover our customers’ purchases. Should something happen to your order, we will replace it.

CAN I TRACK AND TRACE MY DELIVERY ON MY ORDER?
Yes, a tracking number and link will be sent to you via email as soon as the order leaves our warehouse.

PAYMENTS

HOW DO I ORDER AND PAY FOR MY PRODUCTS?
You can pay using debit or credit card. Visa and Mastercard accepted.

RETURNS

CAN I RETURN AN INTERNATIONAL ORDER?
Unfortunately, we do not accept returns/exchanges on international orders.

SHIPPING COSTS

AFRICA: R600.00

Africa Includes: Mayotte, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo-Brazzaville, Congo-Kinshasa, Côte dʹIvoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Sudan, St. Helena, Sudan, Tanzania, Togo , Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe.

AUSTRALASIA: R1200.00

Australasia Includes: Bahrain, Bangladesh, Cambodia, China, Hong Kong SAR, India, Indonesia, Japan, Macao SAR, Malaysia, Nepal, Pakistan, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, Australia, New Zealand.

EUROPE: R900.00

Europe Includes: Austria, Belgium, Bulgaria, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican  City

UNITED KINGDOM: R750.00

USA: R1000.00

OTHER: R950.00

Other Includes: Israel, United Arab Emirates, Andorra, Gibraltar, Turkey, Dominican Republic, Jamaica, Trinidad & Tobago, Falkland Islands, Canada, Mexico.

ALL OTHER COUNTRIES NOT MENTIONED ABOVE: R1450.00

 

PLEASE NOTE: Customs or import duties are charged once the parcel arrives in your country in ADDITION to your order price. These charges must be paid by the recipient of the parcel before this is delivered. We do not have information on these duties or tariffs, unfortunately.

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